Insurance & Payment
Let’s make finding support a little easier!
Finding the right provider can feel overwhelming enough without having to guess about insurance or cost. At Generation Health, we want you to understand your options and feel comfortable asking questions before getting started.
We accept several insurance plans and offer self-pay and sliding-scale options. Explore the information below, and if you’re unsure where you fit, reach out. We’re happy to discuss what may be available.
Insurance Accepted
✳︎
Self-Pay Options
✳︎
Sliding-Scale Availability
✳︎
Insurance Accepted ✳︎ Self-Pay Options ✳︎ Sliding-Scale Availability ✳︎
Your financial situation shouldn’t have to be a conversation you navigate alone. Whether you’re using insurance, paying directly, or concerned about the ongoing cost of care, we welcome your questions. Our goal is to help you understand the available options so you can decide what works for you.
Explore Your Payment Options
Accepted Insurance
Generation Health accepts the following insurance providers:
Aetna
UnitedHealthcare (UHC)
Medicare
Medicaid
Blue Cross Blue Shield (BCBS)
TriWest
Superior HealthPlan
You shouldn’t have to figure out insurance on your own before asking for support. If you see your insurance provider listed above, reach out and let us know which plan you have and the care you’re looking for. We’ll help you understand whether it’s accepted for the provider and service you need, along with any next steps for checking your benefits.
Coverage and out-of-pocket costs vary by plan, so we want you to have clear information before starting care. If your plan isn’t listed or doesn’t cover the services you need, we’d still love to hear from you. We can talk through self-pay and sliding-scale options to see what might fit your situation.
Self-Pay Options
You don’t need insurance to reach out to Generation Health. Whether you’re uninsured, your plan isn’t accepted, or you prefer to pay directly, we’re happy to talk with you about the support you’re looking for and what getting started could look like.
Self-pay means paying for your appointments directly rather than using insurance. Rates vary by provider and service, and we’ll explain the cost before you begin so you have time to ask questions and decide what feels right for you.
We know that paying for ongoing care is a meaningful commitment. You may be balancing household expenses, supporting a family, or trying to make room for your own needs after putting them off for a while. We welcome an honest conversation about those concerns.
If the standard rate feels out of reach, please let us know. We can discuss whether a sliding-scale arrangement may be available for the care you need. You won’t be judged for asking, and you don’t have to commit to services just to learn about your options.
Our goal is to help you understand the possibilities and make a decision that feels informed and manageable. Even if you’re unsure where to start, you’re welcome to reach out.
Sliding-Scale Options
When money is tight, finding support can feel like one more thing that’s out of reach. At Generation Health, we want you to feel comfortable talking about that concern rather than feeling like you have to rule yourself out before we’ve had a conversation.
Sliding-scale options offer reduced rates that take your financial circumstances into consideration. Available arrangements depend on the provider, service, and current openings. We’ll talk with you about what feels manageable and whether an available option could fit your needs.
You might be starting therapy for the first time, navigating a change in income, or wondering how to continue after short-term benefits end. Whatever brings you to this conversation, we understand that financial circumstances can change, even when your need for support hasn’t.
You don’t need to apologize for having a budget or know exactly what to request. Let us know that cost is a concern, and we can explain the next steps for exploring a reduced rate. There’s no pressure to commit while you’re gathering information.
We can’t promise that every arrangement will be available, but we can offer a thoughtful conversation, clear answers, and a willingness to explore what we can do to help.
Questions are welcome here!
You might be wondering about your specific plan, what an appointment will cost, or whether there’s an option that fits your budget.
Here are a few answers to help you get started. If your question isn’t covered, we’re happy to hear from you.
FAQ’s
1
How do I know whether you accept my specific insurance plan?
We accept Aetna, UnitedHealthcare, Medicare, Medicaid, Blue Cross Blue Shield, TriWest, and Superior HealthPlan. Participation can vary by provider, service, and specific plan, so contact us with your insurance company’s name and the care you’re looking for. We’ll help clarify whether your plan is accepted and what benefits to confirm with your insurer before getting started.
You’re still welcome to reach out. We can explain self-pay rates and discuss whether a sliding-scale option is available for the support you need. Not seeing your insurance listed doesn’t mean the conversation has to end here. Let us know what you’re looking for, and we’ll explore the available options together.
What if my insurance isn’t listed?
2
Can I find out the cost before deciding to start?
3
Absolutely! We want you to feel informed and comfortable before committing to care. We can explain the self-pay rate for your provider and service, along with any available sliding-scale options. If you’re using insurance, your insurer can confirm your expected costs, including any deductible, copay, or coinsurance. You’re welcome to ask questions before scheduling.
It can feel discouraging to find support that helps and then worry about losing it when your benefits run out. If your covered sessions are ending, including short-term sessions through an Employee Assistance Program (EAP), reach out so we can discuss possible next steps. Depending on provider participation and availability, these may include using an accepted insurance plan, self-pay, or a sliding-scale arrangement. Contact us to confirm any EAP authorization before scheduling; EAP coverage is separate from regular health insurance.
What if my covered sessions are ending?
4
Can I pay for appointments without using insurance?
5
Yes. You can pay directly if you don’t have insurance, your plan isn’t accepted, or you prefer to use self-pay. We’ll explain the rate for the care you’re considering before you begin. If that rate feels difficult to manage, please tell us so we can discuss whether another available payment option could help.
You can simply let us know that cost is a concern and you’d like to explore a reduced rate. We’ll talk through the process and what’s available based on your circumstances, the provider, and the service you need. You don’t have to know exactly what to request, and there’s no judgment in asking for an option that better fits your budget.
How do I ask about sliding-scale options?
6
Do I need to book a consultation to ask about insurance or payment?
7
No. You’re welcome to contact us with insurance or payment questions before booking a consultation. Whether you’re checking a specific plan, asking about rates, or unsure where to start, we’re happy to help you understand your options so you can decide on your next step.
The free 15-minute consultation with Ashley is a chance to share what you’re looking for, ask questions, and explore whether Generation Health may be a good fit. You don’t need a perfectly prepared explanation or all the answers. It’s a welcoming conversation about your needs and possible next steps, with no obligation to begin services.
What happens during the free consultation?
8
You don’t have to figure this out alone.
Sometimes the hardest part is finally feeling ready for support, then wondering whether you can afford it. Maybe your insurance has changed, a limited number of covered sessions has ended, or you’re trying to make room for care in an already stretched budget. We welcome those conversations because understanding your circumstances helps us explore your options together.
At Generation Health, we want you to feel comfortable asking questions and being honest about what you need. We’ll explain the options available for your care, answer what we can, and help clarify the next step. You don’t need to have all the answers before reaching out.
Still have questions?
We’re glad you’re here.
You might be ready to get started, or you might still be wondering whether care can fit into your budget. Either way, you’re welcome to reach out. We’re happy to talk through insurance, payment options, and the questions that are making you hesitate.
If you’d like to get to know us first, a free 15-minute consultation with Ashley is a chance to share what you’re looking for and explore whether we’re a good fit. There’s no pressure to commit, and you don’t need to have everything figured out!